Privacy Policy

Last updated: 19 August 2026

This Privacy Policy explains how Your Next Chapter, operated by Sophia Husbands, collects and uses personal information when you visit this website, contact us or purchase No One To Go With?.

1. Who is responsible for your information?

The data controller is:

2. Information we collect

Depending on how you use the website, we may collect:

• your name, where you provide it;
• your email address;
• information relating to your order;
• the product you purchased;
• the amount paid and any discount applied;
• payment status and transaction references;
• records showing that you agreed to immediate supply of digital content and acknowledged the effect on your cancellation rights;
• communications you send to us;
• customer-support information; and
• limited technical, security and website-use information necessary to operate and protect the website and purchase process.

Your payment-card information is processed by Stripe. Your Next Chapter does not directly receive or store your complete card number.

3. How we obtain your information

We generally obtain information directly from you when you:

• purchase a product;
• enter information during checkout;
• contact us;
• exercise one of your legal rights; or
• otherwise interact with the website.

We may also receive limited transaction and payment-status information from Stripe and technical information from providers involved in operating the website.

4. Why we use your information

We may use personal information to:

• process and fulfil your purchase;
• provide secure access to your digital workbook;
• confirm and administer your order;
• provide customer support;
• respond to questions, refund requests or technical problems;
• maintain records of transactions and customer consent;
• prevent fraud and protect the security of the website;
• maintain appropriate business, accounting and legal records; and
• comply with legal obligations.

5. Our lawful bases

Depending on the purpose, we process personal information on one or more of the following lawful bases:

Contract — where processing is necessary to take steps at your request or to perform our contract with you, including processing and fulfilling your purchase.

Legal obligation — where we need to keep or use information to comply with applicable legal, tax, accounting, consumer-protection or regulatory requirements.

Legitimate interests — where necessary for legitimate business purposes such as operating and securing the website, preventing fraud, responding to customers and administering the business, provided those interests are not overridden by your rights and interests.

Consent — where consent is required, for example for certain marketing communications or non-essential cookies or tracking technologies.

6. Payment processing

Payments are processed using Stripe.

Stripe processes payment and transaction information in accordance with its own privacy practices.

We receive the information required to confirm and administer your purchase but do not directly store your full card details.

7. Website and technology providers

We use third-party technology providers to operate this website, process payments, maintain the supporting database and securely deliver the digital workbook.

These currently include:

• Stripe — payment processing and hosted checkout;
• Lovable and Lovable Cloud (built on Supabase) — website hosting and build platform, database records of purchases and consent, and private file storage used to deliver the workbook through short-lived signed links.

These providers may process personal information on our behalf or as independent controllers, depending on the service they provide. No analytics, advertising or marketing-email provider is currently connected to this website.

8. Sharing personal information

We do not sell customer personal information.

We may share personal information where reasonably necessary with:

• payment processors;
• website, hosting, database and technology providers;
• professional advisers such as accountants or legal advisers where necessary;
• regulators, courts, law-enforcement bodies or public authorities where we are legally required to do so; and
• other service providers necessary to fulfil a purchase or operate the business.

We only share information where there is an appropriate reason to do so.

9. International processing

Some technology or payment providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will rely on an appropriate mechanism or safeguard required under applicable UK data-protection law.

10. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

This includes retaining information where necessary to:

• fulfil and administer purchases;
• respond to customer queries;
• establish or defend legal claims;
• maintain appropriate transaction records; and
• comply with accounting, tax and other legal obligations.

Different categories of information may therefore be retained for different periods.

When personal information is no longer reasonably required, it will be deleted or otherwise disposed of as appropriate.

11. Your data-protection rights

Depending on the circumstances and the lawful basis being used, you may have rights including the right to:

• request access to personal information we hold about you;
• ask for inaccurate or incomplete information to be corrected;
• ask for personal information to be erased in certain circumstances;
• ask us to restrict certain processing;
• object to certain processing;
• receive certain personal information in a portable format;
• withdraw consent where processing is based on consent; and
• raise a concern about how your personal information is being used.

Not every right applies in every circumstance.

To exercise a right, contact: sophia@sophiaworld.co.uk

12. Complaints

If you have concerns about how your personal information is being handled, please contact us first so that we can try to resolve the issue.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data-protection regulator.

13. Marketing

Buying No One To Go With? does not automatically subscribe you to marketing emails.

Where we offer newsletters or other marketing communications, any marketing choice is kept separate from the purchase process.

You may unsubscribe from marketing communications at any time.

14. Cookies and similar technologies

This website may use cookies or similar technologies that are strictly necessary for functions such as website security, checkout and providing services requested by the user.

No non-essential analytics, advertising or tracking technologies are currently active on this website.

If non-essential tracking is introduced later, this page and the site's consent controls will be updated accordingly.

15. Security

We take reasonable steps to protect personal information and use service providers and technical measures intended to support the secure operation of the website and payment process.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

16. Changes to this Privacy Policy

We may update this Privacy Policy where our services, technology providers or legal obligations change.

The most recent version will be made available on this website and the “Last updated” date will be amended accordingly.

17. Contact

For questions about this Privacy Policy or how your personal information is used: